FAQ’S

What Types Of Services Does Care On Call Provide?

We offer high-touch Caregiving, Personal Assistant, Signature Concierge, Wellness Coordination, Lifestyle Management, and Executive Mobility Support services—each tailored to enhance independence, comfort, and luxury at home.

  • Yes. Every client receives a customized care plan designed around their unique needs, lifestyle, and preferences. Our goal is to make daily life seamless and deeply supportive.

  • Absolutely. Our team is available around the clock to provide care, handle requests, and coordinate services—day or night.

  • Signature Concierge offers luxury lifestyle support, including private travel coordination, exclusive events, premium shopping, and curated experiences, all with total discretion.

  • We connect you with trusted wellness professionals—massage therapists, yoga instructors, nutritionists—who deliver personalized sessions directly in your home.

What If I Require Medical Attention?

That’s an excellent and important question.

Care On Call specializes in non-medical, luxury personal assistance services—which means we support activities of daily living, companionship, wellness coordination, and home management with the highest level of discretion and care. However, we do not provide medical or clinical services such as medication administration, wound care, injections, or skilled nursing tasks.

If medical attention is needed, we can:

  • Coordinate with your preferred home health or medical providers

  • Help manage appointments and transportation to clinics or hospitals

  • Serve as a liaison between family members and care teams

  • Provide non-medical support post-discharge or alongside clinical care, ensuring recovery is smooth and dignified at home

Our role is to make the non-clinical side of your care feel effortless, luxurious, and fully supported.

  • This service offers discreet, professional transportation coordination tailored to the needs of clients who require safe, stress-free mobility.

    Whether it’s medical appointments, social outings, business meetings, or airport transfers, we handle every detail—from scheduling and vehicle selection to on-site support—ensuring comfort, punctuality, and peace of mind. 

  • Yes. Our Lifestyle Management team handles household staff, vendor coordination, calendar planning, event curation, and more, so your life runs effortlessly.

  • Each team member is hand-selected, extensively vetted, and trained not only in their field of expertise but also in discretion, empathy, and elevated service.

  • Yes. Our Caregiving services include compassionate assistance with daily grooming, hygiene, dressing, and other activities of daily living, all delivered with dignity and discretion.

What Sets Us Apart From Other Providers?

Care On Call is more than a service—it’s a sanctuary of excellence in personal assistance and caregiving. While others deliver care, we deliver an experience, merging clinical precision with hospitality-level attention.

What sets us apart is our commitment to the details that define a luxury lifestyle: unwavering discretion, tailored care plans, beautifully trained professionals, and 24/7 support with no compromise in elegance or empathy.

We don’t follow routines—we orchestrate them. Every touchpoint is intentional, every moment elevated. For those who expect more than standard care, Care On Call is the difference between being cared for—and being truly understood.

  • Unlike standard housekeeping services that focus solely on cleaning tasks, Care On Call provides comprehensive, person-centered assistance tailored to enhance daily living. Our professionals are trained not only in light housekeeping but also in personal care, mobility support, companionship, and lifestyle coordination.

    We create personalized care experiences that address the individual’s well-being, comfort, and independence—not just the upkeep of their home. Think of us as a blend of refined care and discreet lifestyle management, delivered with warmth, attentiveness, and professionalism that exceeds routine service.

  • We’re more than luxury—we’re lifestyle partners. Traditional caregiving focuses on function; we go further to enhance fulfillment, comfort, and elegance in daily living.

  • We align every service with TULIP PAS standards, delivering state-compliant care with elevated execution—never compromising on safety or sophistication.