FAQ’S
I received an invitation. What does that mean?
An invitation signifies that you or your household has been discreetly selected for membership consideration. It is not advertising—it is access. Should you wish to proceed, a private consultation will be arranged at your convenience.
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Simply contact your Care Liaison or reply directly. A private consultation will be arranged at your convenience.
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Yes. To maintain exclusivity and discretion, we only extend invitations to a select number of households each year.
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Only refined professionals—hand-picked for skill, etiquette, and discretion
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Every team member is bound by strict confidentiality agreements and trained in absolute discretion.
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We adapt immediately, whether for new family dynamics, evolving care, or global travel.
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That is the heart of Care On Call. Every membership is built to adapt to evolving needs — whether that means adding hours, introducing new services, or transitioning to live-in care. You will never outgrow your membership.
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Yes. Dallas is our foundation, but our care follows you across states, estates, or continents.
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A private consultation. From there, integration is seamless.
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Through a multi-stage process that reviews not just credentials but character, etiquette, and cultural alignment with your household.
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Yes. We ensure you approve every individual who enters your home. Introductions are discreet, respectful, and on your terms.
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We replace them swiftly and discreetly, without disruption to your household.
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Billing is always transparent and tailored to your household’s preference. Invoices are typically issued on the 1st of the month, or on the 1st and 15th for those who prefer bi-monthly billing. Arrangements can be further customized to suit your needs, ensuring both clarity and discretion at every step.